Independent Review - FinMarket

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Contents

Quick Look

Finmarket may not be considered one of the oldsters in the forex and CFD broker industry, but it certainly isn’t a newcomer either. Launched in 2015, this Cyprus-based broker is a wholly owned brand of K-DNA Financial Services Ltd. and is fully licensed and regulated as a financial service provider. So far so good. They operate on an STP execution model, which means there are both floating spreads and commissions, although the higher tier accounts get rid of most of the commission charges. They offer all the basic popular assets and have grown a solid reputation in their half decade of existence.

Are they worth your time and money though? Let’s take a deeper look and see.

When first landing on the Finmarket website you’ll be immediately impressed with the solid design and ease of navigation. We mean everything is clearly laid out and there is no doubt regarding where to go to find the information you’re looking for. And it is easy to register an account too. It really provides an excellent user experience.

It also immediately lets us know how low the fees and spreads are, what the maximum leverage is, and how many markets and platforms we’ll be able to take advantage of. It talks about the available negative balance protection, and at the bottom of the site all the risk disclaimers and regulatory information is clearly and transparently laid out. Overall a very good start.

Regulations

FinMarket Regulations

Transferring your hard earned money off to a broker you haven’t worked with before can be a stressful event, and most people won’t do it without looking deeply into the reputation of the broker. In the case of Finmarket there’s plenty to feel good about since they have a good reputation, and regulation by the Cyprus Securities and Exchange Commission (CySEC) under license number 273/15.

That regulation comes with a number of benefits that should add to the safety and security of client funds. These include segregated bank accounts for client funds and operational funds, which prevents the broker from using your money to satisfy its operating expenses. In addition, the company falls under the Investor Compensation Fund, which was created as a protection in the event a broker goes bankrupt. Each individual’s funds are insured up to €20,000 under this protection scheme.

Prospective clients can also read all of the legal documentation for their dealings with the firm as the links are clearly displayed on the website. We recommend you do read those documents in an effort to understand the full implications of any dealings with Finmarket. We think you’ll be as pleased with the transparency and fair dealings as we were.

Account Types

Finmarket offers a wide variety of account types for their clients, with each higher tier increasing the minimum required deposit while also lowering the commissions and spreads charged. Higher tier accounts also get access to more advanced and detailed training materials. The account levels, minimum deposits, spreads and commissions are as follows:
  • Silver
    • $250 minimum deposit
    • 4.0 pip average spread on EUR/USD
    • Full commissions
  • Gold
    • $5,000 minimum deposit
    • 3.4 pip average spread on EUR
    • /USD
    • 15% commission discount
  • Platinum
    • $20,000 minimum deposit
    • 1.1 pip average spread on EUR/USD
    • 65% commission discount
  • Diamond
    • $50,000 minimum deposit
    • 0.9 pip average spread on EUR/USD
    • 75% commission discount
  • Elite
    • $250,000 minimum deposit
    • 0.8 pip average spread on EUR/USD
    • 85% commission discount

Levels of gold and above also feature access to daily analysis, advanced trading tools, a personal account manager and an increased number of assets to trade. All financial transactions are fully encrypted and completed by Level 1 PCI certified payment service providers.

Available Assets

When trading with Finmarket you get access to a solid variety of assets that you can trade. It isn’t the largest variety, but there are all the most popular assets in each category, so there’s something there for pretty much every trader. With over 200 assets available traders can choose from the following asset classes:

  • Commodities like oil and gold
  • Stocks such as Amazon and Apple
  • Global indices like the Nasdaq or FTSE 100
  • Cryptocurrencies such as Bitcoin, Litecoin, and Ethereum
  • Forex pairs like EUR/USD or GBP/USD

As you can see there’s certainly enough variety in the assets offered to provide something that meets every trader’s needs. You will also find a page dedicated to each asset class on the broker website, providing further information regarding the trading conditions for that particular asset class.

FinMarket Available Assets

Trading Platforms

There are three platforms offered at Finmarket, a proprietary web trader that was built in-house, a proprietary mobile trading app that was built in-house, and the famous MetaTrader 4 platform for desktop. We absolutely love MetaTrader 4, and if you have any trading experience I’ll bet you do too. It is simply excellent when it comes to charting and analyzing, with dozens of indicators included, and not to mention the outstanding Expert Advisors that can be downloaded or created on your own to automate trading. MT4 is considered to be one of the most sophisticated trading platforms available, and for good reason.

The proprietary web trader provided is much like any web trader, which isn’t a terrible thing. It gives traders the ability to access their trading account and do basic technical analysis from any web browser on an internet connected device.

The mobile platform is also a good way to keep connected when on the go. It’s available for both iOS and Android devices and ensures no trading opportunity ever needs to be missed.

Banking

Banking for deposits and withdrawals is done via bank transfer, credit card, or through several online ewallets. There are no fees for deposits and withdrawals from Finmarket, but the service provider could implement fees on either side of the transaction. This is most common with the online ewallets. Also note that similar to the procedures with any broker it is not permitted to make third party transactions.

Customer Service

FinMarket Customer Service

Customer support is provided via email, telephone, or through a contact form on the website. Oddly enough there is no online chat facility. Account managers are available to answer questions and support requests from 9.00 am to 9.00 pm (local time), Monday to Friday. It’s also possible to reach out on Twitter, or on the company’s Facebook page.

We didn’t try the social media channels, but we did reach out via the webform and received a prompt and accurate reply. Granted it’s only one test, but it was a successful one if you’re looking for fast and knowledgeable customer support.

Phone: +357 25254070; +44 2031500106; +44 8455280218

Webform: Contact Support

Email: support@finmarket.com

In Conclusion

Given the regulation, the MetaTrader 4 platform, the excellent choice of assets, and the variety in account types we think Finmarket will work for all types and experience level of trader. Whether you’re a new trader taking advantage of the Silver account, or a professional level trader taking advantage of the Elite level account, there’s something worthwhile here for everyone. Really, we found very little to complain about with this broker, which is likely a reflection of their time in business and their reputation. Overall a very solid choice for those looking for a forex and CFD broker.

Summary

Company Information

Company Name:
FinMarket
Headquarters:
56 Griva Digeni Avenue, AnnaTower, First Floor, 2063, Limassol, Cyprus
Regulatory Authority(s):

Cyprus: CySEC

Phone:
(+)357-251-23329
Email:
support@finmarket.com

Account Options

Account Type:
STP
US Clients Accepted:
Spreads:
Variable Spreads

Funding

Deposit Methods:
Wire Transfer, Visa, MasterCard
Withdrawal Methods:
Wire Transfer, Visa, MasterCard
Same Day Withdrawals:
Account Currencies:
USD
Deposit Insured, Segregated:
,

Bonuses

Deposit Bonus:
First Deposit Bonus:
Bonuses Conditional on Volume:

Customer Service

Supported Languages:
ENG, FR, IT, DE
Support / Service Hours:
24/5
Live Online Support:
Phone Trading Available:

Trading Software

Also Supported:
Mobile App Trading, Web Trading, MT4

Trading

Scalping Allowed:
Hedging Allowed:
Negative Balance Cover:
Automated Trading:
Trading Signals Provided:
Server Side Orders:
Trailing Stops:
Guaranteed Stops:
Guaranteed Limits:
Guaranteed Fills:
OCO Orders:
Interest on Margin:
One Click Trading:
Social / Follow Trading:

Information Services

Email Alerts:
SMS Alerts:
Trade from Charts:
Market Commentary:
News Feed:
Live Economic Events Data:
Signal Service:

Instruments / Contracts

Forex:
Major Indices:
CFDs:
Precious Metals:
Oil:
Commodities:
CFD Stocks:

Also Available

Institutional Accounts:
Swap Free Accounts:
Managed Accounts:
PAMM Accounts:

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