Independent Review - Infinox
Infinox is a U.K. based CFD broker that has been operating from its London headquarters since 2009. Since that time, it has built up a solid reputation, and is respected in the broker community. It is not surprising that Infinox has been able to get such a good reputation, since it operates on the four pillars of ambition, excellence, inspiration, and integrity. The broker has realized its global aspirations and has offices and clients all around the globe, although it does not operate in the United States. As proof of the reliability of the operations at Infinox, in March 2020, had Brazilian financial exchange operator B3, the globe's third-largest derivative exchange, accredit Infinox to act as the market maker for US Treasuries and FX Futures listed across its markets. That shows Infinox can operate as part of the global financial infrastructure, even while serving retail investors.
In 2009 Infinox was born out of a desire to offer retail traders with the ultimate in technological advances in the trading world. From the start the broker has remained true to its intentions to treat each trader as an individual, and not simply as just another account.
Prior to launching the Infinox brand the parent organization procured a license for Vantage FX, and then later for the GO brand. By 2016 the broker saw that the best way forward was to provide its clients with the leading financial market technologies under its own individual brand, and at that time the Infinox brand was created.
As of 2021 the broker is continuing to expand globally from its headquarters in London, while also offering its services from a separate entity domiciled in the Bahamas.
As mentioned above, Infinox Capital has two separate entities operating under different jurisdictions. The parent broker Infinox Capital Limited is registered and licensed in the United Kingdom and is regulated by the Financial Conduct Authority (FCA) there under registration number 501057.
The broker also operates as Infinox Capital as a registered entity under the trading name IX Capital Group Limited, which is regulated by the Securities Commission of the Bahamas. Both entities follow the rules for client fund segregation and negative balance protections, which should make most retail traders feel more secure. Infinox is also regulated by the Financial Sector Conduct Authority (FSCA) of South Africa and the Financial Services Commission (FSC) of Mauritius.
Infinox offers two basic account types to its clients. The first is a Straight Through Processing (STP) account where the spread is larger, but there is no commission on trades. The other is an Electronic Communication Network (ECN) account which features tighter spreads, but also charges a small commission on each trade.
In addition to the basic account types traders can choose to open either an individual account or a corporate account. Of course, most retail traders will be working with an individual account.
For those who follow the Islamic faith Infinox has also made Islamic accounts, which do not charge overnight swap fees in accordance with Sharia Laws.
Finally, there is the option for any trader to open a demo account where they will be able to test new trading strategies and to see how the broker platform performs.
Infinox has a decent selection of assets available that include stocks and indices, commodities and currencies, and futures. Overall, there are over 200 individual assets available. The broker has not moved ahead with including cryptocurrencies in its list of assets that can be traded using CFDs. Still, all the major assets are included, and the only thing we would suggest adding is a greater selection of stocks – and of course cryptocurrencies.
Infinox uses the award winning MetaTrader 4 and MetaTrader 5 platforms. Traders can choose which one they prefer. The classic MetaTrader 4 is best for forex trading, while the MetaTrader 5 platform is best for CFD trading. Traders who wish to trade stock CFDs at Infinox will have to choose the MetaTrader 5 platform as stock trading is not possible with MetaTrader 4.
In addition, the broker makes not only the desktop version of the platforms available, but they also offer the mobile versions for traders on the go, and the web-based version for those who do not feel the need to download another app onto their computer. All the versions synch with each other, and they all offer the powerful features that has made MetaTrader famous in the trading community.
In addition to MetaTrader 4 and MetaTrader 5, Infinox clients get access to the Autochartist plugin for the trading platforms. This automated market analysis tool locates price patterns and alerts traders when it finds them. It is among the most popular plugins for Metatrader because it ensures traders will not miss any trading opportunities, while also saving them time.
A final addition is the IX Social platform which gives traders the ability to copy the trades of other successful traders and earn as they earn. Or become an influencer yourself and have other traders follow along with your trades.
The Infinox website reveals that bank wires, credit and debit cards, Neteller, Skrill, and Maestro are all supported as deposit methods. It goes on to set the minimum deposit amount as £1 or the equivalent. There are no fees for deposits or withdrawals and all withdrawals are processed on the same day they are submitted. In addition, all deposits are insured for up to $1 million. Under the FCA their client money insurance covers the shortfall between the Financial Compensation Scheme (FSCS) limit of £85,000 per person and the level of funds held for a Client by Infinox in the event of Infinox being declared in default or insolvent. It also offers an additional insurance of £500,000.
The Infinox customer support team is available 24/5. They can be contacted via email, telephone, online chat, or the web-based contact form on their site. For telephone support they offer toll free numbers in 15 different countries. In addition, there is an FAQ section of the website that can be used to answer most basic questions that traders might have.
Phone: 800 060 8744 (UK)
Webform: Contact Support
As an experienced broker in the CFD space Infinox has gained an excellent reputation and has the respect of the community of traders. This is reinforced by their FCA, the SCB and other regulatory licenses such as the FSCA and the FSC, and the broker’s stringent adherence to the regulations imposed on them.
Trader’s will be pleased to have the MetaTrader 4 and MetaTrader 5 platforms for trading, along with the addition of the Autochartist plugin to help identify market opportunities.
Social trading is also available via IX Social, the proprietary social networking site that has recently been introduced by Infinox, available on all mobile devices on the App Store & Google Play.
The asset selection is good enough and offers all the most common assets, but there could be a wider selection of stocks, and the addition of cryptocurrencies would be appreciated. Also missing is a comprehensive education center and detailed research or news.
Overall Infinox is an excellent broker with plenty of opportunity for all levels of traders. They have a solid reputation and can be considered as a trustworthy broker.