Independent Review - Orbex

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Contents

Orbex is an established online CFD broker that began offering its services in 2010. Incorporated in Cyprus, the broker is regulated by the Cyprus Securities and Exchange Commission (CySEC) and its Mauritius-based entity Orbex Global Ltd is regulated by the FSC.

Clients can choose from three different account types with varying trading conditions and minimum deposits. There is also Sharia compliant Islamic accounts and a demo account available.

At Orbex traders can take advantage of a variety of asset types, including forex, stocks, indices, and commodities. Notably missing is the new cryptocurrency asset class.

One thing we like is that the broker offers the MetaTrader 4 platform, however we were surprised to see that they do not have the WebTrader version. Maybe we can see in the review why that is.

One of the most impressive areas of the broker is its blog, research and educational materials. These sections are very well developed. It seems like Orbex has been improving this area for the entire 10 years they have been offering trading services.

Quick Look

With a founding in 2010 and regulation by the increasingly popular CySEC authority, Orbex is a solid broker offering its services over a selection of distinctly different account types. Recently the broker has seen its growth curve accelerating, and one of their selling points is an exceptional customer service team.

Orbex Quick Look

Orbex claims to offer up the latest tools and resources for forex traders, and this is true to some degree. Some have said that this claim is overblown though, as the broker is still offering the MetaTrader 4 platform. Really though there is no better platform available, unless possibly the MetaTrader 5 platform. And the blog, research and education being provided is most certainly the latest resource.

They also offer research and tools from Trading Central and they have their Strategizer tool, which was developed in conjunction with TradeWorks to bring automated trading to Orbex clients.

One downside for some traders is a smaller than average offering of assets, which might not be the best for some traders who like to trade across many different assets.

Regulations

As mentioned above, Orbex is regulated by the Cyprus Securities and Exchange Commission while its Mauritius-based entity Orbex Global Ltd is regulated by the Financial Services Commission in Mauritius. This dual regulatory oversight gives traders top confidence in the broker. Because Orbex is regulated by CySEC it is authorized to provide its services to all the EU member countries, however it does not provide service to traders in the U.S.

Orbex is also a participant in the Cyprus Investor Compensation Fund which provides compensation of up to €20,000 whenever a broker is unable to pay out account balances.

Account Types

Orbex has three different types of accounts, which have various trading conditions and minimum deposits that begin at just $200. All these account types are also able to take advantage of Sharia-compliant Islamic swap-free conditions, although additional commissions do apply for these accounts. Finally, there is a demo account available for traders to test trading strategies and the broker’s trading conditions.

Starter Account

This is the base account that was created primarily for new traders. With a $200 minimum deposit and no commissions it would also be a good choice for those simply looking to give the broker a try.

  • Regular training sessions
  • Variable spreads
  • No commissions
  • Basic education
  • Free signals
  • Scalping
  • EAs

Premium Account

The Premium account switches things up by offering spreads that start at 0 pips, but also adding an $8 commission. The minimum deposit is $5,000.

  • 1-on-1 training sessions
  • Advanced education
  • Spreads from 0 pips
  • $5,000 deposit
  • $8 commissions
  • Premium signals
  • Scalping
  • EAs

Ultimate Account

The Ultimate account is accessible with $25,000 deposit and keeps spreads starting from 0 pips while dropping the commission to just $5. It is the ultimate account for traders at Orbex.

  • 1-on-1 training sessions
  • Advanced education
  • Spreads from 0 pips
  • $25,000 deposit
  • $5 commissions
  • Ultimate signals
  • Scalping
  • EAs

Available Assets

Orbex gives it clients the ability to trade on four of the asset classes. Forex, commodities, stocks, and indices are all available for trading, but currently there are no cryptocurrencies in the broker’s trade offerings. The number of individual assets is also quite small in comparison with many other brokers, particularly when considering the long history of Orbex.

Below is a list of just some of the available markets for trading:

Orbex Available Assets

Trading Platforms

The well-known MetaTrader 4 platform is what Orbex offers its traders, although it does not offer the WebTrader version. We were not able to find out why, but at least it is MetaTrader 4 and they do offer both the desktop and mobile versions of the platform. They also offer MetaTrader 4 multiterminal, which is used by fund managers and the like to manage multiple client accounts from one interface.

MetaTrader 4 has nearly two decades of history and has become known as THE platform for trading forex. It is no wonder it is so popular either since it is not only easy to learn and use but is also extremely powerful. It comes standard with 30 charting tools, 50 indicators, and 9 timeframes, but can also be extended through custom made tools and indicators.

Banking

Orbex accepts all the usual payment options for deposits and withdrawals. That includes bank wires, credit and debit cards, and several ewallets like Fasapay, Skrill, and Neteller. Deposits can take up to two hours to reach trader accounts at times but are usually immediate. The exception is bank wires, which take from three to five business days.

Withdrawals are processed by the broker within 24 hours, however with credit cards and bank transfers it can take up to five business days for the funds to actually be credited to the account.

Orbex does not charge any deposit or withdrawal fees, however it is possible for the payment processors or banks to charge their own fees.

Customer Service

The customer service options at Orbex are as impressive as many of the other conditions offered by the broker. Clients can reach support 24 hours a day on Monday through Friday, and the support is offered in several languages. Customer support can be contacted via live chat, by email, and by telephone. In addition, it is possible to submit support requests via an online form, or to ask for a call back from a support agent.

Orbex Customer Service

In addition to the very generous contact methods and hours of support the agents are very helpful and professional. In my experience they can respond to most questions immediately, or they can rapidly track down a resolution when needed.

In Conclusion

With a decade in the online CFD industry Orbex is experienced and professional. Dual regulation by Mauritius and Cyprus adds to the trustworthiness of the broker, who rates high marks online from clients.

The MetaTrader 4 platform is a great choice, but it is somewhat mystifying that the WebTrader version is not offered. Also troubling for some traders will be the relatively small number of individual assets offered and the lack of cryptocurrencies.

We also liked the three different accounts, which actually offer different trade terms rather than simply adding new perks as the minimum deposit increases.

Overall, this is a broker worth taking some time to explore. We feel like there are many traders out there, particularly new forex traders, who will really appreciate the offerings of Orbex.

Summary

Company Information

Company Name:
Orbex
Headquarters:
82nd Street No.6 Ground Floor, Kato Polemidia, Limassol, Cyprus. 4153
Founded:
2011
Regulatory Authority(s):

Cyprus: CySEC

Mauritius FSC

Phone:
+357 25588855
Email:
support@orbex.com

Account Options

Account Type:

NDD

US Clients Accepted:
Spreads:
Variable Spreads, Fixed Spreads
Cost Structure:
No commission

Funding

Deposit Methods:
Wire Transfer, Visa, MasterCard, UnionPay, Credit Card, Skrill, Neteller, Webmoney, FasaPay , Knet
Withdrawal Methods:
Wire Transfer, Visa, MasterCard, UnionPay, Credit Card, Skrill, Neteller, Webmoney, FasaPay , Knet
Same Day Withdrawals:
Account Currencies:
EUR USD GBP PLN
Deposit Insured, Segregated:
,

Bonuses

Deposit Bonus:
First Deposit Bonus:
Bonuses Conditional on Volume:

Customer Service

Supported Languages:
Supported language more than 15
Support / Service Hours:
24/5
Live Online Support:
Phone Trading Available:

Trading Software

Software Languages Support:
Multi-Lingual
Supported OS:
Windows, Apple(Mac), Windows Phone, Android, iPhone
Also Supported:
Mobile App Trading, Web Trading, MT4
Mobile / App Trading:
Windows Phone, Android, iPhone

Trading

Scalping Allowed:
Hedging Allowed:
Negative Balance Cover:
Automated Trading:
Trading Signals Provided:
Server Side Orders:
Trailing Stops:
Guaranteed Stops:
Guaranteed Limits:
Guaranteed Fills:
OCO Orders:
Interest on Margin:
One Click Trading:
Social / Follow Trading:

Information Services

Email Alerts:
SMS Alerts:
Trade from Charts:
Market Commentary:
News Feed:
Live Economic Events Data:
Signal Service:

Instruments / Contracts

Forex:
Major Indices:
CFDs:
Precious Metals:
Oil:
Commodities:
CFD Stocks:

Also Available

Institutional Accounts:
Swap Free Accounts:
Managed Accounts:
PAMM Accounts:

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