September 2020 ISM services index

ISM services chart
  • Prior was 56.9

Details:

  • business activity 63.0 vs. 62.4 last month
  • new orders 61.5 vs. 56.8 last month
  • backlog of orders 50.1 vs. 56.6 last month
  • employment to 51.8 from 47.9 last month
  • new export orders 52.6 vs. 55.8 last month
  • imports 46.6 vs. 50.8 last month
  • supplier deliveries 54.9 vs. 60.5 last month
  • inventory change 48.8 vs. 45.8 last month
  • inventory sentiment 55.4 vs. 52.5 last month
  • Full report

The details of the survey are even better than the headline with new orders and employment both up solidly.

Comments in the report:

  • "Business has been fairly stable over the summer; however, there is still a great deal of uncertainty as we move into fall and winter [and] how our sales volume will be." (Agriculture, Forestry, Fishing & Hunting)
  • "Our industry is facing a bleak outlook, as the Hollywood studios have pulled back almost all of their content from October and November and moved it into next year. Coupled with the state health mandates restricting our attendance, we expect to operate at a loss in 2020 and 2021." (Arts, Entertainment & Recreation)
  • "Work orders are improving rapidly. Lack of available labor is having a significant impact on our ability to fulfill orders." (Construction)
  • "As a public state university, our economic forecast is dependent upon our campus remaining open and students on campus. Currently, our students are on campus, but we have a reduced footprint with a 25-percent decrease in students living in university-provided housing. Enrollment was down 2 percent and most attribute that to COVID-19. Many students choose to stay close to home and attend classes at their local university or community college. Overall, our revenue will be down slightly this year, as long as our campus remains open. If we have to send students home due to a COVID-19 outbreak, then we will experience a drastic reduction in our revenue." (Educational Services)
  • "Insurance industry will experience some impact from weather- and protest-related property damage and business interruption." (Finance & Insurance)
  • "Elective procedures remain at near-historic levels, even with periodic and small [coronavirus] spikes within the region. Our organization is rolling back and approving some - not all - of the capital projects previously approved for this year and starting to regroup and plan/budget for 2021. We continue to have furloughed staff in more administrative roles than clinical, and shared services staff that are working well in the alternative work environments will not return until (at the earliest) mid next year. Our productivity remains high, possibly higher, than when we are in our offices, at least for shared-services roles that are having no information technology [IT] issues. We are starting to see an increase in backorders and rejections from our main vendors. End-of-year typically brings more discontinuations and catalog consolidations from vendors, and on top of COVID-19 product issues, resources are being stretched further again." (Health Care & Social Assistance)
  • "Activity level is holding steady, with optimistic outlook." (Mining)
  • "Customer confidence creeping back as a belief in the end, or perhaps taming, of COVID-19 increases; however, it comes with a high degree of caution regarding uncertainty in the marketplace and a reluctance to commit. Exploratory conversations are increasing, but hard orders are not." (Professional, Scientific & Technical Services)
  • "Business has come back solidly since mid-July, with a strong August and September. However, suppliers are plagued with lead-time challenges driven by (1) cautionary practices in terms of rebuilding capacity, (2) hiring difficulties for those trying to build capacity and (3) the impact of recent hurricanes in some regions." (Retail Trade)
  • "Very good sales trend in home-improvement product sales, but challenges on market conditions exist like limited ocean capacity from Asia to U.S., delays in port and rails as a result of COVID-19 pandemic impact." (Wholesale Trade)